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Luke Taylor is a mediator and the owner of real estate and lending businesses, with more than 15 years of entrepreneurial experience. He serves on the mediation panels of the American Arbitration Association (AAA) and the Financial Industry Regulatory Authority (FINRA) and has mediated more than 100 cases in the New York courts. This article draws on his own experiences as a non-attorney mediator.
Email: [email protected]
Joan Stearns Johnsen, FCIArb, CEDR Accredited, IMI Certified, is an experienced neutral, trainer, and teacher. She is the Director of the Institute for Dispute Resolution at the University of Florida Levin College of Law, where she teaches international arbitration, arbitration, mediation, and negotiation. Joan also regularly conducts corporate trainings, and speaks and publishes regularly on dispute resolution. She has been quoted on NPR, CBS, and other news sources. Joan has over thirty years of experience as an arbitrator and mediator with particular expertise in financial services, mergers and acquisitions, entertainment, and other commercial disputes. She is a member of the American Arbitration Association mediation and arbitration panels, as well as on a number of other panels. Before becoming a neutral, Joan was an Enforcement Attorney for the Commodity Futures Commission in Washington, DC, Associate General Counsel for the Commodity Exchange, Inc. (now a Designated Contract Market within the CME Group) and Assistant Commodities Counsel for Smith Barney (now Morgan Stanley Wealth Management) both in New York. In addition to serving on the editorial board of the AAA’s mediate.com website. Joan is a member of the AAA’s Financial Services Advisory Committee, a past Chair of the ABA Section of Dispute Resolution, current Co-chair of the International Bar Association’s Mediation Committee, on the Council of the International Institute for Conflict Prevention and Resolution, and an academic board member of the Miami International Arbitration Society.
Mr. Feliu is a long-time panelist on American Arbitration Association’s Employment Disputes, Large, Complex Commercial, Class Action, and is on its Master Mediator Panel. He has been appointed to serve as arbitrator in over 650 employment and commercial cases over his long career.
Mr. Feliu is the Editor-in-Chief of the leading treatise in the employment dispute resolution area, ADR in Employment Law (Bloomberg/BNA 2015, 2017 Supplement), and is a frequent lecturer and trainer on employment and commercial arbitration and mediation topics. Mr. Feliu is a former Chair of the Labor & Employment Law Section of the New York State Bar Association and, for many years, was the co-Chair of its Alternative Dispute Resolution Committee. Mr. Feliu is a Fellow and on the Board of the College of Commercial Arbitrators, as well as a Fellow with the College of Labor and Employment Lawyers. He has also served as the EEO Officer for the Port of New York and New Jersey since 2006.
Mr. Feliu is a graduate of Columbia College and Columbia Law School.
Ibrahim is an award-winning mediator, arbitrator, and author with global expertise in commercial and complex dispute resolution. He serves on the AAA-ICDR Mediation Panel (the international division of the American Arbitration Association), Ontario’s Mandatory Mediation Program, the Toronto Commercial Arbitration Society, and the Vancouver International Arbitration Centre, where he sits on both the Expedited Procedures Arbitration Panel and the Mediation Panel. Founder of Sulha Solutions, Ibrahim pioneered the first global mediation certificate for faith leaders, combining professional expertise with cross-cultural and ethical insight to advance effective, sustainable dispute resolution. He also delivers Law Society of Ontario-accredited workshops on Muslim dispute resolution ethics. His global speaking engagements span leading dispute resolution institutions, universities, and multilateral forums, where he addresses the intersection of ethics, faith, and commercial mediation. His latest publication, a modern guide to Muslim dispute resolution, has been widely adopted internationally—added to the McGill Islamic Studies Library, listed in the Justice Institute of British Columbia library, and recognized by leading Islamic scholars—highlighting his significant contributions to advancing the practice of ethical dispute resolution globally.






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